Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to return an item.

To be eligible for a return, your item must be in the same condition (NEW) you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@sloftfurniture.com or visit our store at 4123 Oakton Street in Skokie, IL. 


You can always contact us for any return questions at Info@sloftfurniture.com.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return the item must be in NEW condition as sold to be refunded